Ordering & Shipping

Orders ship the business day after you order, or shortly thereafter, and if you need a RUSH or INTERNATIONAL shipment please call 414.277.1221 or email us at orders@creamcityribbon.com.

*Items ship FOB Milwaukee, WI, by UPS Ground. USPS for AK, HI and some smaller packages.

International Shipments
We ship to Canada, Mexico, South America and some Asian and EMEA countries. Please contact us for shipping services to these locations.

Please sign up for our newsletter to receive an email periodically with a new and seasonal designs and coupon offers.

Returns/Damaged Shipments
Please contact us for authorization before returning any merchandise; and please notify us immediately to report any damaged items. Seasonal merchandise might not be authorized for return, and or may be subjected to a Restocking Fee.

Carbon Neutral Shipping
We invest in global projects through the UPS Carbon Neutral program to mitigate the impact of delivering your packages.